Privacy Policy

1. Our Simple Promise

We are in the business of crafting and delivering delicious Odia sweets and snacks — not selling or trading user data. When you share details with us to order a box of Puri Khaja or our savory treats, we treat that information with respect, care, and total transparency.

2. What Information We Collect & Why

We only ask for details that are strictly necessary to fulfill your food order:

• Your Contact Details (Name, Phone Number, Email): Used to confirm your order, send delivery SMS/WhatsApp notifications, verify your login via OTP, and reach you if the courier needs help locating your doorstep.
• Your Delivery Address & PIN Code: Needed to pack your parcel and hand it over to our logistics partners (like Delhivery) for smooth door-step delivery.
• Your Account & Order History: When you register an account, we keep a record of your past orders and saved addresses so you don't have to type them again next time.

3. Payment Information (What We Never Touch)

When you pay online, your transaction is processed directly through RBI-authorized, PCI-DSS compliant payment gateways (like Razorpay).

4. Who We Share Your Details With (And Who We Don't)

We only share your information with the direct partners who help us bring your snacks to your door:

• Courier & Delivery Partners (such as Delhivery): They receive only your name, delivery address, and phone number so the delivery agent can deliver and verify your parcel.
• Payment Gateway Partners: To securely process transactions and handle refunds.

We will never sell, rent, trade, or share your personal information with third-party telemarketers or ad networks. You will never receive spam calls or junk ads because you ordered from us.

5. Cookies & Site Experience

We use minimal, practical cookies on our website. These cookies are purely functional:

• Remembering items in your shopping cart as you browse from page to page.
• Keeping you securely logged in to your customer account session.

We do not use invasive third-party tracking cookies to follow your activity across the rest of the web.

6. Your Control Over Your Information

You are always in control of your data. You can log into your Account page anytime to view, edit, or update your name, email, and saved delivery addresses. If you ever want us to delete your account or remove your contact details from our records, simply drop us an email or message and we will take care of it immediately.

7. Have Questions About Your Privacy?

If you have any questions or want to know more about how your details are handled, we are happy to chat: